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Website Support Services

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We are Bird. A multi award winning Website Management Service. Our team is global with offices worldwide.

professional Website support services .

Website Management Company.

In today’s fast-paced digital landscape, website support services have evolved from a mere option to an imperative necessity. At Bird, we are committed to providing industry-leading website management services and website support services designed to ensure uninterrupted online success for your venture. We believe that your digital journey is a marathon, not a sprint. Our support services are crafted to bolster your website’s resilience, thereby ensuring its consistent performance regardless of the various digital challenges.

Performance Enhancements

  • Elevates user satisfaction, contributing to reduced bounce rates.
  • Elevates your website’s position on search engine rankings.
  • Enables quicker page loading, enhancing customer interaction.

Security Enhancements

  • Shields your site against digital threats, solidifying user confidence.
  • Preserves SEO standings by dodging security-related demerits from search engines.
  • Ensures uninterrupted, consistent user interactions by keeping your site operational.

Content Renewal

  • Draws more visitors with engaging, fresh content.
  • Boosts visibility through improved keyword standings.
  • Maintains your site’s relevance and appeal, nurturing customer devotion.

Ongoing Supervision

  • Averts possible technical disruptions, keeping your site always open and efficient.
  • Sustains peak site functionality, boosting the overall visitor experience.
  • Continuous adjustments and corrections ensure a fluid, reliable website performance.

Expansion Readiness

  • Empowers your website to scale alongside your enterprise, accommodating more traffic and content.
  • Keeps the user experience smooth and quick, even as visitor numbers grow.
  • Streamlines site administration during business growth.

CMS Security

  • Safeguards your content management system-driven site from security weaknesses, enhancing user confidence.
  • Avoids possible downtime that could negatively impact your SEO performance.
  • Guarantees secure e-commerce transactions, reinforcing customer fidelity.

Website Backups

  • Facilitates swift website restoration, protecting your data and efforts.
  • Limits possible downtime, ensuring a steady online presence for your audience.
  • Maintains user trust by ensuring your site’s constant availability.

Database Upkeep

  • Improves website speed and functionality, enriching the user experience.
  • Guarantees efficient data access, allowing for quick retrieval of accurate information.
  • Deters site malfunctions that could hamper its efficiency and user satisfaction.

Error Resolutions

  • Guarantees an uninterrupted, seamless visitor experience on your site.
  • Preserves your site’s professional image and operational integrity.
  • Avoids potential visitor loss due to technical issues or mistakes.

Strategic Website Management: Elevating Online Presence

Bird is not just a service provider; we are your strategic partner in digital excellence. Our team of award-winning experts leverages cutting-edge technology and sophisticated systems to drive efficiency and effectiveness in every task undertaken. From routine maintenance to complex troubleshooting, Bird ensures your website operates seamlessly, providing optimal user experiences and safeguarding your digital presence against the unpredictable nature of the online world.

Website Support Packages

Pay monthly or pay ad hoc hours.

$90/ month
  • Pay Monthly
  • Regular Security Updates
  • Fast Response Time
  • Troubleshooting errors on the website, server or domain name
  • Training on how to use the supported software
  • Plugin Research, Installation, Configuration
  • Programming CSS, HTML to fix design issues
  • Fixing MySQL or PHP errors
  • Adding or editing content
  • DNS and Domain management
$120/ hour
  • Pay Only When Needed
  • Support Available Upon Request
  • Troubleshooting errors on the website, server or domain name
  • Training on how to use the supported software
  • Plugin Research, Installation, Configuration
  • Programming CSS, HTML to fix design issues
  • Fixing MySQL or PHP errors
  • Adding or editing content
  • DNS and Domain management

Our team’s relentless pursuit of excellence resulted in us winning the prestigious Clutch Top Digital Agency Award.

By consistently delivering innovative solutions and driving client success, we were thrilled to earn the Good Firms Top Digital Agencies Award.

Our commitment to exceptional service and customer satisfaction led to our company being recognised with the Manifest Top Digital Agencies Award.

Our expertise in crafting effective B2B marketing strategies earned us the coveted Design Rush Best B2B Digital Marketing Agency Award.

Our team’s creativity and outstanding interactive solutions were recognised with a prestigious award from the Top Interactive Agencies, solidifying our position as industry leaders.

Redefining Website Support with Innovation and Expertise

Bird stands out in the digital market with its expert blend of innovation and dedication, redefining standards in website support and maintenance. Our foundation is built on unique value propositions that underscore our status as an award-winning, global leader.

  • Award-Winning Quality: Our industry acclaim reflects our commitment to excellence, innovative support solutions, and superior customer satisfaction, marking us as pioneers in digital maintenance.
  • Global Insights, Local Solutions: Bird leverages worldwide trends to give clients an edge, while providing customized solutions that cater to the specific needs of our diverse customer base.
  • Tailored Support: Recognizing the distinct requirements of each business, Bird offers personalized support plans that are adaptable and scalable, designed to evolve with your company and maintain your online presence in alignment with your goals.

Bird’s dedication to excellence and innovation makes us the partner of choice for businesses aiming to strengthen their digital footprint. We go beyond mere maintenance; we elevate your brand in the digital sphere.


Featured case studies.

We always put our clients first to deliver our best time after time. Below is some of our proudest work.






Why Website Updates Are Key to Security

What We Can Cover

  • Performance Optimisation
  • Security Updates and Patching
  • Content Updates
  • Database Maintenance
  • Functionality Checks
  • User Interface Updates
  • Bug Fixes
  • CMS (Content Management System) Updates
  • Regular Website Backups
  • Scalability Support
  • Much more…

Ad Hoc Support Hours VS Monthly Support Plans

Wanna get in touch? Let’s talk

Website Management Tools & Software

At Bird, our use of advanced tools and software enables exceptional website support. Our experts ensure your site reflects your brand’s values with a smooth user experience. Learn how Bird’s tailored support can strengthen your digital presence.

meet the team .

Our Website Support team.

We take pride in employing the industry’s best Website Support experts, we’ve got every aspect of contemporary web design and creative design covered. From top-quality graphic design professionals to technical experts with advanced digital skills, our team can help.


Senior Support Technician


Senior Designer


Web Designer


Support Technician


Lead Developer


Web Designer


General Manager


Account Director

Website Support Queries? We’ve Got Answers! (FAQ)

Explore key insights into website maintenance with our comprehensive FAQ.

What Is Website Maintenance and Why Is It Important?

Website maintenance involves regular checks and updates to ensure your site operates efficiently, remains secure, and provides an optimal user experience. It’s crucial for keeping your site up-to-date with the latest security measures, technology, and content, thus ensuring your business maintains a competitive edge in the digital marketplace.

How Often Should My Website Be Updated?

The frequency of updates depends on various factors, including the nature of your website, content, and any underlying technology. Generally, a monthly review is recommended for most sites, with more frequent updates for dynamic content or security patches.

Can Website Maintenance Improve SEO Rankings?

Absolutely. Regular updates to your website, particularly those related to content, usability, and performance, can significantly impact your SEO rankings. Search engines favor websites that are current, fast, and user-friendly.

What Does Website Maintenance Include?

Website maintenance services can include software updates, security checks, content updates, functionality improvements, and performance optimization. At Bird, we tailor our maintenance packages to meet the specific needs of your business.

How Does Bird Approach Security in Website Maintenance?

Bird prioritizes your website’s security by implementing the latest security patches, conducting regular vulnerability scans, and employing best practices in cybersecurity to protect your site from potential threats.

Will Website Maintenance Affect My Site’s Downtime?

Our goal is to minimize downtime during maintenance. Most updates are scheduled during off-peak hours, ensuring that any necessary downtime has minimal impact on your site’s availability to users.

How Can I Measure the Impact of Website Maintenance?

The impact of website maintenance can be measured through various metrics such as site speed improvements, reduction in bounce rates, increased traffic, better search engine rankings, and overall user satisfaction.

What Makes Bird Different from Other Website Maintenance Services?

Bird stands out through our award-winning, efficiency-driven approach, international expertise, and commitment to customized service plans. Our proactive strategies ensure your website not only remains operational but excels in performance and security.

How Can Website Maintenance Save Time and Money?

Investing in regular website maintenance can prevent costly emergencies, reduce downtime, and ensure efficient operation, ultimately saving time and money by avoiding the need for extensive repairs or recovery actions.

How Do I Get Started with Bird’s Website Maintenance Services?

Getting started with Bird is simple. Reach out to us, and we’ll conduct an initial assessment of your website’s needs, discuss your goals, and propose a customized maintenance plan designed to keep your site performing at its best.

Let’s work together .

Wanna get in touch? Let’s talk

We offer exceptional services tailored to a wide range of businesses that want to improve the effectiveness of their digital marketing activities with discernible returns on investment. We aim to get back to all enquiries rapidly.

Interested in working with us? Contact us